Refund Policy +
New Orleans Airlift is a 501c3 nonprofit whose mission is to collaborate to inspire wonder, connect communities, and foster opportunities through the creation of experimental public artworks. Like other giving opportunities, ticket sales support our mission. Additionally, artists and musicians are compensated out of ticket sales for the hard work that goes into the creation and rehearsal of new performances. Unfortunately, we are unable to refund tickets unless extraordinary circumstances.
We will refund tickets for anyone diagnosed with COVID-19 or anyone who feels symptomatic that must stay home to quarantine.
In rare instances, performances may be rescheduled due to inclement weather. Our policy is to honor all tickets for the rescheduled event. If you can’t use your ticket for the new dates, we suggest you attempt to give or sell your ticket to a friend.
Please email events@neworleansairlift to contact us about a special situation